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Software selection and optimisation for the UK’s leading air transport IT and communications company​

Author: Chloe Davis

Objective

The client needed a flexible, web-based CSR solution that would allow them to collect global data. With multiple data points across the sustainability sphere, and ambitious plans to expand the scope on what they collect, they needed a solution which would allow them to grow.

Industry
Transport
Employees
4,600
Services provided Software selection Data collection & analysis
commercial aircraft on the tarmac outside airport

Action

An evolved system for evolving needs

Our client needed something that wouldn’t just deal with one arm of sustainability, but that could also enable them to expand the scope of the solution as their CSR ambitions evolved.

As experts in sustainability software selection, we were tasked with finding the client an agile, cost-effective system which would allow them to easily make sense of their CSR data and communicate their sustainability successes to both customers and staff. ​

Through a series of technical workshops and meetings, we formed a clear understanding of the requirements at play, offering the team a shortlist of CSR software options. They chose to go with ThinkStep. Their sustainability reporting and management solution which would allow them to define their KPIs and corporate performance targets as well as utilise the built in functionality to create vibrant graphical representations of their sustainability targets and chart progress against these targets. ​

​Once implemented, we worked on system optimisation, extending the scope of the system to match their evolving needs, improving efficiency and effectiveness as we went. 

Impact

Sustainability targets hit, then exceeded, from year one of the project! 

  • Help selecting the right software solution for their complex business requirements​
  • Technical expertise at speed
  • Enhanced reporting capabilities, allowing the to visually demonstrate their KPIs and corporate performance from one central dashboard
  • Transparent performance management
  • Increased efficiency and data effectiveness through system optimisation

Post project, our client was also able to extend the scope of their system to match their evolving requirements and continually improve the efficiency of their sustainability software.

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