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Stacks of container units
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A full system overhaul and resource plug​ for this global brand 

Author: Chloe Davis

Objective

The client needed support to better handle their complex data management needs at a time when resource was tight. They needed greater data accuracy, simpler reporting processes and the ability to easily produce system generated reports. ​

Industry
Automotive
Employees
10,300
Services provided System upgrades & management Data collection & analysis
Stacks of container units

Action

We started by digging into what the client already had in place, analysing what did and didn’t work for the team and then began making changes. We developed a new data validation workflow which highlighted several data quality issues, providing them with training and the tools needed to facilitate accurate data processing and reporting.  ​

​We also helped develop and enhance their reports, dashboards and questionnaires to improve access to this high-quality data. Finally, we helped document and streamline their system related processes to reduce operational risk and help new members of the team settle into their roles. 

Impact

  • Clear and easy access to KPI data​
  • Time efficient reporting processes 
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