Case Study – Imperial Brands
Imperial Brands (IB) required a complex CSR system, across 4 different business functions, in over 100 sites, across 56 countries and in 5 different languages.
IB record data on over 1000 key performance indicators (KPI’s) and needed ongoing support with data collection, verification and reporting.
SustainIt offered the best software solution that:
- Ensured the smooth installation of the CSR software, with ongoing technical support and project management.
- Ensured the provision of “train the trainer” workshops and full system administration support.
- Provided advanced data collection, verification, and reporting support.
- Provided a help desk for all global users.
SustainIt provided IB with full and detailed knowledge of their system, ensuring that the project was successfully delivered on time and within budget.