Case Study – Imperial Brands

SUPPORTING PIECES

PLAN

Strategy and engagement

ANALYSE

Knowing your data

SELECT

Software selection

ASSIST

Technical helpdesk

The Challenge

Imperial Tobacco Group (ITG) required a complex CSR system, across 4 different business functions, in over 100 sites, across 56 countries and in 5 different languages.

ITG record data on over 1000 key performance indicators (KPI’s) and needed ongoing support with data collection, verification and reporting.

The Solution

SustainIt offered the best software solution that:

  • Ensured the smooth installation of the CSR software, with ongoing technical support and project management.
  • Ensured the provision of “train the trainer” workshops and full system administration support.
  • Provided advanced data collection, verification, and reporting support.
  • Provided a help desk for all global users.

The Benefits

SustainIt provided ITG with full and detailed knowledge of their system, ensuring that the project was successfully delivered on time and within budget.

Words from ITG

"SustainIt understand the complexity of all aspects of non-financial reporting, and provide us with a professional, pragmatic and proactive service."

Tom Schalenbourg, Environmental & NFR Manager, Imperial Tobacco

Share this post

Share on facebook
Facebook
Share on google
Google+
Share on twitter
Twitter
Share on linkedin
LinkedIn
Scroll to Top