This article contains an overview of the Institute of Environmental Management and Assessment - Mitigating Climate Change: A Guide for Organisations’ book.
We are leaders in global sustainability, EHS and Risk data consultancy
SustainIt are the leading, global sustainability, EHS and Risk data consultancy. We support businesses by performance managing their non-financial data. We use our unique combination of industry leading knowledge, technical expertise and outstanding service to bring a more holistic approach to sustainability.
Working together, we can help your business become more efficient, more responsible and more sustainable.
Materiality and Strategy:
Choosing to make a commitment to CSR reporting is great, but what comes next? SustainIt can help you answer that question. With our industry leading expertise, you can identify what is important to you, what is material to your company and how to kick start your sustainability plans.
One of the major challenges every CSR manager will face is establishing just what information is available and usable. SustainIt can help you understand the depth, breadth, quality and source of sustainability data available to you and create a route to use this data effectively.
Choosing a Software Vendor:
When you start looking at software, there are a lot of questions to answer. The MarketWise service from SustainIt is there to help. SustainIt will enable you understand exactly what you need and provide the specific resources to make the right choice based on those requirements.
SustainIt have ten years' independent experience working with CSR, EHS and risk software. Working for you, we know how to guide you to success. SustainIt can help de-risk the implementation process and make sure you get the system you asked for, on time and within budget.
Data Quality and Training:
When you're handling large volumes of CSR data, you need to be confident that the data is reliable. SustainIt's DataWise service provides that confidence. DataWise helps users ensure they're entering correct data and makes sure you can distinguish between data fluctuations and data errors.
System Support and Development:
SustainIt know how important it is for you to focus on strategy rather than user support. We provide our clients with hundreds of days of dedicated support every year - allowing their sustainability and CSR teams to concentrate on their job, rather than on system administration.
Our Impact report provides information on how our own business impacts and the impact we have had on our clients. The report shows that we are a truly sustainable company, demonstrating what we do, how we do it and what our plans are in terms of social and environmental responsibility. Have a look and let us know what you think.
If everyone in the UK gave one hour to charity we could build another ten Empire State Buildings.
Get in touch to see how we can help your organisation make more sense of sustainability issues
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For well over ten years, SustainIt have been providing expertise in collecting, controlling and communicating non-financial data to international blue-chip corporations.
Our unique combination of industry leading knowledge and technical expertise makes us an important part of your team, giving you the unbiased support, advice and solutions to succeed.
What are WE doing?
SustainIt have reduced their energy consumption from 1300Kwh/month to 900KwH. That’s a reduction of over 30%.
Get in touch to see how we can help your organisation do the same
For more than ten years, SustainIt have been a key player in global CSR data. SustainIt have helped some of the world’s largest companies manage and develop their sustainability and CSR data collection practises and policies.
Our key team members represent our company on the global stage and bring together a unique combination of industry leading knowledge, technical expertise and outstanding service to bring a more holistic approach to sustainability, shaping our services to perfectly align with each client’s requirements.
18 May 2015
This article contains an overview of the Institute of Environmental Management and Assessment - Mitigating Climate Change: A Guide for Organisations’ book.
What you need to know before selecting a piece of sustainability or CSR software
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CSR Communication and Data Visualisation
EDF is one of the largest integrated energy companies in the UK, providing gas and electricity to nearly 6 million households and businesses. With over 13,000 employees across the country and sustainability at the core of what they do, EDF is set on being at the forefront of CSR both on a business and personal level.
With such a varied and widespread employee workforce, EDF was struggling to communicate not only their sustainability objectives, but the accomplishments of their efforts too. They needed to encourage employee engagement by keeping their workforce empowered, involved and excited to tackle their sustainability targets.
CSR System Optimisation and Management
Cadbury’s is the second largest confectionary brand in the world, operating in more than fifty countries worldwide. The multinational giant produces some of the world's leading confectionary brands such as Dairy Milk, Crème Eggs and Swedish Fish. With over 50,000 employees across the globe and a rich history founded on extraordinary morals and ethics, Cadbury’s is looked to as a company that empowers the movement of social responsibility.
Cadbury’s has always pushed to innovate its sustainability practices. In doing so, it was only a matter of time before their current system began to struggle, slowing performance, productivity and general employee morale. Cadbury’s knew it was time to step things up.
They needed a system that could support the metrics, analytics and conversions for over 500 environmental variables, while also creating a user-friendly report structure so employees could make sense of the data they were being given and act upon it. Their platform needed to be flexible, dynamic and adaptable, after all, constant innovation requires frequent changes and additions, and so it was important that new metrics, indicators and conversions could be added with total ease. In a nutshell, Cadbury’s wanted to remove the clutter and confusion and replace it with a system that would actually get the job done.
Sustainability Software Implementation and Support
Reckitt Benckiser (RB) is a world leader of everyday household goods, manufacturing many of the world's leading home brands such as Gaviscon, Strepsils, Clearasil and Veet. Operating 150 offices in over 60 countries RB’s products are in the homes of millions of consumers in more than 200 countries, worldwide.
RB had some ground-breaking strategies for improving their sustainability operations; the only problem was that they couldn’t find a platform that could support them. They needed an internet based Environmental, Health & Safety system that could keep up with their dynamic and fast paced strategies, allowing them to focus on the important things, rather than getting backlogged. With over 150 offices, the system needed to operate effortlessly, handling both internal and external reporting features with ease. The final component was to ensure that costs would be kept low, but not at the expense of value.
Sustainability Software Advice/Comparison
The Britannia Building Society is a retail and commercial bank, operating throughout the UK. With a strong ethical ethos, the building society is committed to avoiding investment practices within controversial industries such as genetic engineering, animal testing and fossil fuel extraction.
Britannia Building Society came to SustainIt, as they needed an unbiased recommendation as to what CSR systems would match their requirements. We don’t believe in sales partnerships with software providers, every client comes to us with a different need and there’s no one-fits-all cookie cutter solution for that. Given our ethos, Britannia Building Society knew they were in good hands.
CSR System Expansion and Evolution
Centrica is the United Kingdom’s leading multinational utility company. As one of the largest providers of gas and electricity across both England, Wales and Scotland Centrica is the 26th largest company sitting on the London Stock Exchange with a primary listing. The companies offerings cover not only electricity generation, but natural gas production and household services such as plumbing. As a frequent face and attaining the highest market presence within the utility space, Centrica has long lived up to its duty ensuring it remains ahead of the CSR game.
As technology has continued to advance Centrica was receiving increased pressure to provide a more diverse context of sustainability data at a much more accurate degree. They needed SustainIt’s assistance to identify what functions of their current system could be fine-tuned to increase efficiency, make all stakeholders happy and put them one step ahead of competitors when in the CSR space.
CSR System Implementation and Support
Imperial Tobacco Group plc is a British multinational tobacco company headquartered in Bristol, United Kingdom. It is the world’s fourth-largest international cigarette company measured by market share and the world's largest producer of cigars, fine-cut tobacco and tobacco papers. Imperial Tobacco produces over 320 billion cigarettes per year, has 51 factories worldwide and its products are sold in over 160 countries.
Imperial Tobacco Group (ITG) required technical project management to assist implementation of a large global CSR system across 4 different business functions in over 100 sites, across 50 countries and in 5 different languages. ITG record data on over 1000 key performance indicators and needed ongoing support with data collection, verification and reporting. Over the last eight years this CSR system has grown further still, covering new areas of CSR and to cover the globe.
CSR System Support and Development
A long term, collaborative partnership managing one of the largest CSR data systems on the planet, with ten years of historic data and thousands of users – SustainIt provide Mondelez with the expertise they need.
Mondelez International are a global snacks powerhouse with nearly 100 years of history and a net revenue of 35 billion dollars. With more than 100,000 employees working in more than 300 sites around the world, Mondelez are the driving force behind some of the most loved brands in the world today, and have donated more than 1 billion servings of food since 1997.
EHS requirements keep expanding, and for a global corporate the size of Mondelez International, managing the software system can be a huge drain on resource. With thousands of users entering data across hundreds of sites making sure that the system stays aligned with corporate objectives requires technical expertise thorough planning.
CSR Software Training and engagement
Keeping an international user base engaged and making sure that the data you’re getting is accurate requires focussed training and a dedication to collaborating with users, and that’s what SustainIt were able to provide Kuoni.
Offering luxury holidays for more than a century, Kuoni were named the world’s leading luxury tour operator in 2013. Based in Switzerland, and with 11,000 employees spread across the planet Kuoni’s annual turnover of more than 6 billion US dollars firmly establishes them as a true powerhouse in the travel market.
Having dedicated EHS and CSR software is great, but it’s also vital to keep the users informed with what the system does and how to make sure the data they’re entering is right. For Kuoni, with a truly international network of users keeping the data quality up to standard was taking more and more time each year.
CSR System Expansion and Training
Keeping your CSR system on track can be a challenge, especially when your organisation structure almost triples in size overnight – SustainIt helped Kraft expand their CSR system so they could keep on top of their EHS data.
Kraft Foods are a global snacks powerhouse with nearly 100 years of history and a turnover of 18 billion dollars. With more than 100,000 employees working in more than 300 sites around the world, Kraft are the number 1 chocolate and candy company in the world, and sell their products in 165 countries.
Kraft needed to be able to expand their CSR system. After a period of expansive growth, they had no one unified software solution for managing their EHS data. With more than 300 sites all needing to input monthly environmental, production and H&S data they needed to expand their existing EHS program quickly and efficiently across the globe.
CSR requirements consultancy and analysis
Defining the requirements for a CSR system is never simple, and when the company involved is a multi-billion agricultural superpower, it can be a real challenge – one that SustainIt delivered for Olam.
Olam International are a global supply chain manager, supplying more than 13,000 customers with food products across the globe. Handling everything from cashews to cotton on every continent except Antarctica, Olam’s annual turnover is in excess of 19 billion dollars.
Olam knew that it was time to find a central way to manage their CSR software. With operations across the globe, Olam needed to be able to not only understand their requirements, but also begin the process of building a set of central processes that would allow for the effective implementation of a truly global CSR software.
CSR Software Design and Implementation
A strategic partner who could help design and build a CSR software that would meet Thomas Cook’s requirements, train users and support the system as it grew and changed over the years – SustainIt’s relationship with Thomas Cook is about a long term commitment.
Thomas Cook are one of the UK’s biggest and most popular providers of holidays, with a history stretching back to a family business started by the Cook family in 1841. With hundreds of hotels, thousands of employees and millions of customers Thomas Cook have a huge environmental and social impact around the world.
Thomas Cook knew that it was time to implement a dedicated CSR and ENV software system across the group, but they didn’t have the expertise in house to design or build the system. With strict time scales and a complex international steering group, Thomas Cook needed a dedicated resource who could deliver the sustainability software solution they needed.
CSR Software Selection
Being able to understand the CSR growing marketplace and marrying that to National Grid’s highly technical requirements spec needed top class technical knowledge and a commitment to sustainability – that’s exactly what SustainIt delivered.
Supplying the UK with more than 350 terrawatts of energy per year, National Grid manage and maintain the UK’s electricity and gas transmission and distribution networks, and supply electricity to a further 3 million customers across the east coast of the USA. With assets of more than 30 billion pounds, they’re the 20th largest companies listed on the London stock exchange and employ more than 25,000 staff.
Like many other global organisations, National Grid needed to combine their current range of systems and processes (including spreadsheets) into a single software solution. Whilst the overall objective was clear, even defining the requirements proved a time intensive exercise. With clear deadlines on when the system needed, but no vendor selected National Grid needed to find a way to make sure the project got moving.
For me, I love seeing where companies are on their sustainability journey and meeting the people who really understand that they can make a big difference. I feel that a company’s employees can really help make a difference but only if they have a very clear understanding of, and a commitment to, the impact of their activities. It is great to hear back from companies that they been able to make vast improvements because they empowered their employees with information.
Charlie’s passion for CSR stems from her time with Imperial Tobacco Group, where she helped put them firmly in the forefront of CSR compliance. Well known and respected on the international CSR and IT Support circuit, she has a deep understanding of the issues involved in companies structuring their business needs and activities more effectively. As a working mother, her personal convictions for changing the environment run hand in hand with her professional ones.
As a “techie” I understand in detail how the technology works and I love being able to help organisations make the right decisions. CSR specialists don’t always know about the technology but by sitting on both sides of the desk, we can give clear and honest advice about all the possibilities.
A highly respected international systems specialist, David's early career saw him as Communications Engineer with the British Royal Navy. He honed his systems skills further while engaged as an IT Engineer and Support Manager for various software, hosting and VoIP-related companies from Imperial Tobacco Group to Direct Wines to Virgin Energy. David uses his vast technical expertise to assist you and your IT departments with implementing the appropriate network solutions and to ensure smooth, ongoing support. He will be the link between the IT guys, the software provider and CSR specialist.
It's great to be working for a company who believe so strongly in sustainable practises. It's good to know that we're out there trying to make a difference to the way that businesses approach their sustainability & environmental policies.
With a background in project and change management for IT and telecommunications companies, Joe's ability to understand and deliver complex sustainability software implementations is just one part of his expertise. Joe is also an enthusiastic communicator with over 5 years experience helping transform technical sustainability data into meaningful and creative communication tools. Passionate about engagement and cultural change, Joe brings enthusiasm and a thorough understanding of how to bring sustainability to life. A member of both Greenpeace and Surfers Against Sewage, Joe's own environmental ethos matches the SustainIt approach.
“The great challenge of today is to raise awareness and ensure that the larger organisations that drive the global economy are acting as environmental stewards. It is such a privilege to be a part of an organisation who strives to help these organisations on their sustainability journey”.
After graduating from the University of Manchester with a degree in Geography and Geology, Roy began his career within the asset management industry. It was here where he developed and honed his skills in project and people management, as well as business analysis and service delivery. Roy’s appointment at SustainIt has enabled him to pursue a career in sustainability while utilising his excellent customer service and service delivery management skills.